User experience (UX) is believed to be one of the most critical aspects of the software development cycle. They have a proportional impact on the overall performance of the software. From its root level, any software program that is too complex for the users to adopt and implement would find it difficult to become famous. If the ERP systems are too complicated for its user enterprises, this will hinder the chance to reach their full potential use in any organization.
The UX also increases the productivity of any software development cycle, as experimented by the NetSuite Consultants. Thus, it plays an essential role in ERP application development. The user experience allows different enterprises to handle their routine tasks efficiently. Also, they efficiently maintain the path towards a collective goal. However, let us first understand the concept of UX design before jumping to the UX factors that affect ERP performance.
What is User Experience (UX) Design?
User experience or UX design is an area of the software development cycle that deals with aspects such as UI design and usability for businesses. UI deals with the tangible visual elements that all the users interact with from the software program. However, UX deals with the feel or experience obtained from the users while interacting with those visual elements.
And when we are talking about custom ERP solutions, UI and UX play a significant role in the final product. It has several essential parameters that can directly influence the overall performance of the ERP software. UX can affect the performance, speed, and efficiency of the whole business website or application.
So when the user experience improves for any ERP software, the user adoption rate is increased subsequently. It happens due to a better performance from the software program.
User Experience: The Next Revolution
User experience is all about two things: user and experience. It is about what, whom, who, how, where, and why we use this system or product. We interact with countless objects throughout the day, beginning with a toothbrush, coffee cup, mobile phones, computers, and so on. The current trend is toward mutual communication, which is the process of defining how we interact with objects daily.
The crucial question is, “Who is using the product, services, or system, and why?” User experience refers to how you perceive everyday interactions with what is in front of you and how you use it.
The goal of user experience is to make users happy by encouraging them to use and capture physical and psychological responses.
What Makes a Great User Interface?
• Intuitive — Allow visitors to follow a clear and logical process by providing simple navigation between screens. The interface should evolve from browsing to engaging.
- Restrict — Avoid clogging the screens with too much information, resulting in crowded, difficult-to-navigate screens. Capture the visitor’s attention without overwhelming them with information.
- Content — Use worded messages and labels to reduce the time it takes to find relevant information to reduce your bounce rate.
- Simplification — Sort things out by simplifying information and improving site structure. There is a need to group tabs and labels to bring out related messages at the right time.
3 Ways to Uplift User Experience (UX) for Enhanced ERP Performance
Some essential aspects, such as the design interface, usability, user interpretation, etc., affect the ERP software performance. Also, to enhance their performance, you can improve the user experience.
Below are some best practices that can contribute to better UX design and development. They can ultimately help the business to grow more.
Minimalist user interface design
It is probably one of the most common and efficient practices for improving the overall user experience. These days ERP systems are becoming more complicated since most run parallel modules to provide integrated solutions to businesses. Also, to avoid this complexities issue, the NetSuite Consultants can provide a simple interface at the front end for the users.
A simple and minimalist user interface is always easier to access and maintain than its complex counterparts. This simple approach toward minimalist UX or UI design can help bypass complex ERP systems. It further helps to deliver a consistent user experience across all devices.
With the help of such a simple design, the managers at different levels of the organization can work on handling all their routine operations with ease. Thus, in the end, this accelerates task completion and helps in yielding more productivity and profit to the business.
Personalized user experience
Another critical factor that can help in shaping a good UX or UI design is personalization using NetSuite implementation Services. It is allowed in the software development process. Since it helps achieve better job performance, personalization in any design cycle directly impacts the ERP adoption process.
Business organizations expect that ERP software development services should work towards achieving better efficiency. And a personalized user experience can be significant in managing different roles as well as tasks involving varying levels of complications. So, if the ERP software is designed per the personalized choices of the business organizations, it will increase the user adoption rate for the software.
Managers can access a personalized software interface per their preferences and needs to enhance performance. Altogether it also encourages the junior-level employees to work more diligently and complete the goals in a stipulated time.
Interoperability and usability
Last but not least, the ERP software’s usability and its interoperability with the end-user are essential for improving that software’s performance. The usability of any ERP application directly indicates productivity and is greatly affected by the user experience.
Any application that is well optimized for high usability can reduce the time required for training the staff. This, in return, can accelerate the task completion cycle and save the business a lot of time. On the other hand, interoperability ensures that the ERP software can access different ERP modules from one interface or dashboard.
This is why software interoperability should be emphasized in the UX or UI design stage. When optimized together in user experience in the ERP software development cycle, these two factors ensure that the workforce activities are completed faster. It helps in enhanced productivity and operational efficiency.
In the current market scenario, custom ERP and application development programs allow business organizations to customize their software products. You can do it according to their needs, and they can optimize them using the NetSuite Customization services. Also, these custom ERP software solutions provide complete control of the UI and the UX design.
It is generally absent in traditional software systems. A user-friendly interface and intuitive design help businesses to manage tasks with ease. Thus, it helps in accomplishing more goals in a shorter period.